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The 2025 FIDI Conference is open to all FIDI Affiliates, sponsors and special FIDI guests holding a personal invitation. People not directly linked to a FIDI affiliated company or FIDI Global Alliance can participate if they are registered as a ‘social attendee’.

Social attendees are defined as spouses, life partners or relatives of a regular registered attendee and who are not linked to the household goods moving industry. Social attendees are entitled to participate in all social activities of the FIDI Conference programme but are not allowed to participate in the business sessions or hold business meetings in the official conference hotel.

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The Social Delegate ticket provides access to all conference business sessions and social events, including the Welcome Reception, the Tour4All, the FIDI Association Evening, and the Gala Dinner.

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If you’d like to bring a guest, an additional Gala Dinner ticket can be purchased (limited to one per registered attendee). For guests wishing to join the full programme of social events—including the Welcome Reception, FIDI Association Evening, and Tour4All—a separate Social Delegate ticket will be required.

Each regular registered attendee is allowed to register one social attendee.

You can cancel, free of charge, your conference registration until 01 February, 00h00 CET (GMT+1). Send an email to admin@fidievents.org and we will proceed as requested. For cancellations after 01 February, the following conditions apply:

•    70% refund for cancellations requested between 02 February and 01 March 2025 00h00 CET (GMT+1) (a 30€ admin fee including VAT will be charged)

•    50% refund for cancellations requested between 02 March and 05 April 2025, 00h00 CET (GMT+1) (a 30€ admin fee including VAT will be charged)

•    No refund for cancellations requested after 06 April 2025.

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You can find the 2025 FIDI registration cancellation policy and the FIDI Conference rules on the official FIDI 2025 registration website Terms and Conditions Page.

FIDI retains the right to determine what constitutes an emergency situation, if additional supporting documentation is required, and if a refund will be given, and FIDI’s decision will be final. FIDI will not refund due to travel carrier cancellations, visa refusals or other unforeseen incidents beyond the attendee’s control. All attendees are urged to purchase personal travel insurance.

Please note that any refund will be processed after the 2025 FIDI Conference.
 

Ticketed optional tours and activities are non-refundable. Should the conference be cancelled, or if you cancel your registration, then no ticketed tours or activities will be reimbursed.

No, you are responsible for your travel and accommodation arrangements and FIDI will not reimburse flights and/or accommodation.

Do note that hotel bookings are not part of the conference registration process and are subject to the hotel booking and cancellation policy, as displayed on the conference website.

Bookings can be amended or cancelled up to 60 days prior to your arrival date without any charge.

Taxi

The Valamar Lacroma is a 30-minute drive from Dubrovnik Airport. A taxi should cost around €60. The taxi rank at Dubrovnik Airport is in front of the passenger terminal Building B (Domestic and International Arrivals).

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Uber and Bolt also operate in Dubrovnik.

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Shuttle Bus

A non-stop airport shuttle bus runs to the Old Town. Buses leave 30 minutes after every flight arrival, 24-hours a day and it costs €10 for a one-way ticket. Tickets can be purchased at from the Platanus travel agency counter at the airport. From the Old Town, you can catch the number 6 bus, which stops at the Valamar Lacroma Hotel. 

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Pre-booked Private Transfers

There are many companies offering pre-booked shared or private transfers from the airport. For details, prices and to book, click here.  

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Wear it at all times! This is very important, not just to identify you to hotel and conference staff but also to your fellow attendees.

Your badge will allow you access to the hotel and all the 2025 FIDI Conference sessions and activities. Only one badge will be issued per delegate. If you have lost your badge, an extra badge can be issued for a fee of 15€ at the registration/help desk. If for any reason your badge or lanyard is damaged, it will be replaced upon receipt of the damaged one.

Badges are personal, they should not be lent or exchanged.

The dress code for the 2025 FIDI Conference is: 

Business sessions: smart casual or business casual.

Receptions: smart casual or business casual. Both the Welcome Reception and Association Evening take place partly outdoors, so a light jacket is advisable on these evenings.

Gala dinner: business formal/black tie optional

The conference app will be available for download as of February 2025; The conference app is your go-to place for all up-to-date information about the 2025 FIDI Conference. This is where you can:

•    View and contact your fellow attendees
•    Book meetings with other attendees
•    View your personal agenda
•    Find the latest conference programme updates and sessions details.

You will have access to the Attendee Page, which is the desktop version of the conference app, within 24-hours of registering for the 2025 FIDI Conference.

With the aim of reducing the FIDI Conference’s environmental impact, FIDI Global Alliance has taken the decision to limit the amount of print material for the 2025 FIDI Conference in Dubrovnik. This means that there will be no printed attendee list, programme or brochures; where possible, we will use recycled and biodegradable material for printed items. You can find more information about the FIDI Conference’s sustainable efforts via our Sustainability Pledge.

During the FIDI Conference, feel free to contact the FIDI registration/help desk on site or via email at admin@fidievents.org. For any needs outside of the conference such as restaurant bookings or travel plans, please visit the hotel concierge, located in the hotel lobby. 

FIDI is committed to protecting your privacy needs. By registering, you consent to FIDI using your image (photos and video) and contact details for the specific purposes of the event, including the unrestricted right to publish or reproduce and to license the publication and reproduction of your image.
Please read the FIDI Privacy Statement, click here for the full version.  

Privacy Statement. FIDI Global Alliance, registered at Fountain Plaza Building 501, 1st Floor, Belgicastraat 1, 1930 Zaventem, Belgium, collects your personal data as an Affiliate, applicant, association, industry organisation, individual related to the moving industry or as a supplier to FIDI. 
Personal information however is strictly limited and considered as absolutely necessary to execute FIDI’s affiliation programs and membership. Access we provide to FIDI Services includes but is not limited to the FIDI Website, FIDINET, newsletters and bulletins by email. 

We will not process your personal data for other purposes. We will only transfer your personal data to other parties in order to enable us to achieve the above mentioned purposes, or if we are legally obliged to do so. For example, if you register for a FIDI event, we may transfer your data to the hotel hosting the event. 
Data will only be retained for the time necessary to process your requests and to comply with our legal obligations. We will take reasonable steps to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction. This statement, together with FIDI’s Privacy policy can be found in the rules and regulations section on FIDINET. 

If you require further information, please write us at Fountain Plaza Building 501, 1st Floor, Belgicastraat 2, 2930 Zaventem, Belgium, or send an email to fidi@fidi.org. In the event you receive any information from us that you do not find relevant, we provide you with the opportunity to opt out and stop receiving emails, newsletters, etc. If you would like to do so, please send an email with OPT-OUT in the subject heading to fidi@fidi.org.